Advice, Trouble-Shooting and Back-up for TEBIS or TEBSASS Customers
We will provide all TEBIS Customers with:
Email Support within 24hrsReplies to emails seeking advice in less than 24 hours.
24hr Telephone Support
24 hour access to an RMR Balloon Operator by telephone for
urgent advice and emergency help.
Troubleshooting
Problem solving procedures within 24 hours by email for specific problems not covered in the Troubleshooting Manual.
RMR Staff
Callout Visits
Visits by RMR personnel, charged at “Existing Customer”
rates, if judged necessary by the Customer for:
- problem solving,
- refresher training,
- training replacement personnel,
- expansion of the Customer’s TEBIS or TEBSASS capacity.
Newsletters
Regular emails as newsletters informing all Customers of
technical developments in:
- cameras,
- sensors,
- applications,
- new software,
- new regulations for balloon operations in their country,
- other changes which are relevant to future use of TEBIS
and TEBSASS.
Tethered Balloons are at the pioneer stage of development in survey work. The successful resolution of your problems is of vital interest to RMR. This, more than any short term sales success, will take the methodology through to becoming a standard tool in environmental work.
For more information contact:
info@balloonaerialphoto.com
Back to Top
